Product design

This is the core of the studio. Twenty years of it, six at Google on products used by over a billion people, then crypto, fintech, AI and consumer since. I shape every product engagement personally and direct it through delivery.

Who this is for

Funded companies where design has become the bottleneck. Usually one of three situations: the product grew faster than its design and now every new feature makes it worse. Or the team can ship but nobody's holding the bar, and it's starting to show. Or you're about to build something important and want it designed properly the first time.

What we do

  • Core product flows and UX

  • UI design and visual direction

  • Design systems and component libraries

  • Design audits and product strategy

  • Prototypes, tested with real users

  • Working alongside your engineers through build

How it runs

Most product work runs as a monthly partnership. We're in your Slack, we attend your rituals, and we work like an extension of your team rather than a vendor behind a scope document. You'll hear from us twice a week with structured updates: what shipped, what's in flight, what we need from you. Projects with a defined outcome run as custom engagements with a clear end state.

Frequently asked questions

Frequently asked questions

Can't find your answer?

Can't find your answer?

Ask Chris at

Ask Chris at

1

Do you replace an in-house team or work with one?

Both. Some clients have no designers and we're the design function. Others have a team and bring us in for senior direction or extra capacity. And when a client's ready to bring design in-house, we'll help them hire and hand over properly.

2

How senior is the team actually doing the work?

Small and senior, deliberately. I direct every engagement. Delivery is one product designer and one visual designer working to a bar I set and check. We take on a few clients at a time so that stays true.

3

Can you take over a messy existing product?

hat's most of our work, honestly. Products that grew feature by feature until every new addition made things worse. We usually start with the core flows and a system, so improvement compounds instead of adding another layer of paint.

4

How do you use AI in product design?

To explore more directions faster than a team our size otherwise could. Not to make the decisions. Everything that ships passes through senior judgement, which is also why our work doesn't look AI-generated. That distinction matters more every month.