1 April 2025
How to Avoid the Most Common UX Mistakes in Web3
How to Avoid the Most Common UX Mistakes in Web3
Web3 has a usability problem—and it’s not just about gas fees or network congestion.
The biggest issues? Broken flows. Confusing language. Screens that assume way too much.
And when users feel lost, they leave.
If you're building a Web3 product, here are the most common UX mistakes we see—and how to avoid them.
❌ Mistake #1: Forcing Wallet Connect Too Early
What happens:
Users land, and the first thing they see is “Connect Wallet.” No context. No value. Just friction.
The fix:
Let users explore the product before connecting
Show benefits first (“Connect to swap tokens” beats “Connect wallet”)
Offer preview or demo modes
❌ Mistake #2: Poor Wallet UX = Lost Users
What happens:
Users get stuck in endless wallet prompts, don’t know what they’re signing, or panic during a failed transaction.
The fix:
Pre-explain every wallet interaction
Use clear, readable copy for approvals and signatures
Show post-action confirmations (not just “Transaction submitted”)
Good wallet UX is the foundation of trust in Web3.
❌ Mistake #3: Jargon-Heavy Interfaces
What happens:
Terms like slippage, impermanent loss, bridge routing, or wrapped tokens show up with no explanation.
The fix:
Use plain language everywhere
Offer tooltips, expanders, and “What’s this?” links
Prioritize clarity over crypto coolness
❌ Mistake #4: No Error or Recovery States
What happens:
Something fails… and users get stuck.
The fix:
Design for errors: failed approvals, gas issues, unsupported assets
Offer next steps and help links
Never leave users guessing
❌ Mistake #5: Throwing Too Much at Users All at Once
What happens:
Everything is on one screen: charts, pools, tokens, modals, CTAs. It’s overwhelming.
The fix:
Use progressive disclosure (start simple, let users go deeper)
Prioritize one action per screen
Use visual hierarchy to reduce clutter
Bonus: ❌ Designing for Screenshots, Not Users
What happens:
A beautiful landing page… but nobody knows what the product does or how to use it.
The fix:
Design for flows, not just aesthetics.
TL;DR
The most common UX mistakes in Web3:
Force users to connect too early
Make wallets confusing and risky
Overwhelm with jargon and data
Ignore error handling and recovery
Prioritize beauty over usability
At Halaska, we’ve redesigned products where these exact mistakes were killing adoption—and helped them turn around fast.
Avoiding these pitfalls is the fastest way to build trust, get traction, and scale smarter.
Need a UX partner who can help you skip the painful lessons? [Let’s talk →]