1 April 2025

How to Avoid the Most Common UX Mistakes in Web3

How to Avoid the Most Common UX Mistakes in Web3

Web3 has a usability problem—and it’s not just about gas fees or network congestion.

The biggest issues? Broken flows. Confusing language. Screens that assume way too much.
And when users feel lost, they leave.

If you're building a Web3 product, here are the most common UX mistakes we see—and how to avoid them.

❌ Mistake #1: Forcing Wallet Connect Too Early

What happens:
Users land, and the first thing they see is “Connect Wallet.” No context. No value. Just friction.

The fix:

  • Let users explore the product before connecting

  • Show benefits first (“Connect to swap tokens” beats “Connect wallet”)

  • Offer preview or demo modes

❌ Mistake #2: Poor Wallet UX = Lost Users

What happens:
Users get stuck in endless wallet prompts, don’t know what they’re signing, or panic during a failed transaction.

The fix:

  • Pre-explain every wallet interaction

  • Use clear, readable copy for approvals and signatures

  • Show post-action confirmations (not just “Transaction submitted”)

Good wallet UX is the foundation of trust in Web3.

❌ Mistake #3: Jargon-Heavy Interfaces

What happens:
Terms like slippage, impermanent loss, bridge routing, or wrapped tokens show up with no explanation.

The fix:

  • Use plain language everywhere

  • Offer tooltips, expanders, and “What’s this?” links

  • Prioritize clarity over crypto coolness

❌ Mistake #4: No Error or Recovery States

What happens:
Something fails… and users get stuck.

The fix:

  • Design for errors: failed approvals, gas issues, unsupported assets

  • Offer next steps and help links

  • Never leave users guessing

❌ Mistake #5: Throwing Too Much at Users All at Once

What happens:
Everything is on one screen: charts, pools, tokens, modals, CTAs. It’s overwhelming.

The fix:

  • Use progressive disclosure (start simple, let users go deeper)

  • Prioritize one action per screen

  • Use visual hierarchy to reduce clutter

Bonus: ❌ Designing for Screenshots, Not Users

What happens:
A beautiful landing page… but nobody knows what the product does or how to use it.

The fix:
Design for flows, not just aesthetics.

TL;DR

The most common UX mistakes in Web3:

  • Force users to connect too early

  • Make wallets confusing and risky

  • Overwhelm with jargon and data

  • Ignore error handling and recovery

  • Prioritize beauty over usability

At Halaska, we’ve redesigned products where these exact mistakes were killing adoption—and helped them turn around fast.

Avoiding these pitfalls is the fastest way to build trust, get traction, and scale smarter.

Need a UX partner who can help you skip the painful lessons? [Let’s talk →]

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with studio founder Chris

completed

Led by Chris Halaska
(ex-Google)

experts

20 years
experience

top designers

Top-Level
Designers

UX

Fast execution with
expert-level quality

completed

Led by Chris Halaska
(ex-Google)

experts

20 years
experience

top designers

Top-Level
Designers

UX

Fast execution with
expert-level quality

completed

Led by Chris Halaska
(ex-Google)

experts

20 years
experience

top designers

Top-Level
Designers

UX

Fast execution with
expert-level quality